GHOST FARM

di Alberto Frosini & C. S.A.S.

Terms and conditions

Article 1 – Definitions

Article 2 Company identity

Article 3 Relevance

Article 4- Offer

Article 5 – Agreement

Article 6- Right of withdrawal

Article 7 – Costs of the right of withdrawal

Article 8 – Exclusion from the right of withdrawal

Article 9- Prices

Article 10- Conformity and guarantee

Article 11 – Delivery and performance

Article 12- Recurring transactions: duration, termination and extension.

Article 13 – Payments

Article 14 – Complaints

Article 15 – Disputes

Article 16- Different and additional provisions

Copyright

Article 1 – Definitions

These definitions can be applied to these terms and conditions:

Right to retract: The period of time during which the user

may exercise the right of withdrawal.

User: The person who purchases, not on behalf of a company or for his or hers profession, and enters into an agreement at a distance with the owner of the company.

Day: A working day

Recurring transaction: a distance agreement related to a series of products and services of which the delivery and purchase obligations are spread across a period of time.

Durable media: any device which enables the receiver or the company owner to save addresses or information in a way that they can be accessible for future reference, and for a period of time fitting the purpose of the information stored. The device also enables to present the stored information without altering them.

Right of withdrawal: The option the consumer has to terminate the agreement at a distance within the period of the right to retract.

Company owner: The person or company that offers remotely the services and products.

Long-distance agreement: An agreement based on a company system of long-distance sale of products and services, including long-distance methods used to close deals.

Long-distance methods of communication: Any tool enabling to close a deal remotely without the necessity for the parties to meet.

Article 2 Company identity

GHOST FARM DI ALBERTO FROSINI & C. S.A.S.
Via Madonna del Prato 116
52100 Arezzo
Italia
C.F. e P. IVA 02309650519

Article 3 Relevance

These terms and conditions are applied to each company offer and to any remotely closed deal between the company owner and the user.

Before the long-distance agreement is closed, the consumer will be provided with a full text in which these terms and conditions are explained. If for any reason these terms and conditions can’t be sent before the deal has been closed the user can make a request to the company owner and these terms and conditions will be sent as soon as possible without extra charge.

Notwithstanding the previous article , if the long-distance agreement is closed by electronic means, the terms and conditions may be sent electronically,before closing the agreement, so it can be easily saved on any electronic device. If for any reason the terms and conditions text can’t be sent before the deal is closed, the user will be notified on where to find the full text and if requested, the text can be sent electronically without extra charge .In some cases, in addition to these terms and conditions, specific conditions may be applied to products or services, and the second and third article can be changed in case of conflict and the user may appeal to the relevant terms and conditions which are more favourable to him or her.

Article 4- Offer

If an offer has a limited validity o other specifications, this will be stated clearly.

The offer contains an accurate and detailed description of the products. The description is detailed enough for the user to accurately assess the product or service. The pictures used by the company owner are all real and show the true products and services on offer. Obviously any mistake isn’t legally binding on the company owner.

Each offer comes with clear information regarding the user’s rights and obligations related to each offer. These include specifically:

Taxes included in the price

Possible shipping fees

The method in which the deal is closed and the necessary signatures

If the right of withdrawal is to be applied or not

Method of payment, delivery and performance of the contract

The expiring date for accepting the offer or the period in which the company owner guarantees the price, the long-distance communication fee, whether the technology cost for communicating is calculated separately and not included in the regular fee, if the agreement is archived once closed and how it can be consulted by the user.

The Code of conduct to which the company owner is subject and the way in which the user may electronically take vision of such codes of conduct and the minimum duration for a long-distance agreement in recurring transactions.

Article 5 – Agreement

The agreement is finalized and subject to the terms and conditions in article 4 when the user accepts the offer and fulfills the conditions.

If the user accepts by electronic means, the company owner will confirm. immediately and electronically, that he has received the acceptance of the offer. If the company owner does not confirm the acceptance of the offer, the user may exercise his right of withdrawal from the agreement.

If the deal is closed by electronic means, the company owner will take the appropriate measures to protect the electronic transfer of personal data and ensure a safe web-surfing environment. If the user pays by electronic means, the company owner will respect the necessary safety measures.

The company owner may check, within the limits of legality, if the user is able to fulfill the payment obligations and also check all relevant factors in order to finalize a healthy long-distance deal. If the company owner, based on his research, has a good reason not to finalize the deal, he is entitled to give a reason and reject the user’s order or request or he is entitled to attach specific conditions upon executing the offer.

The company owner must send the following information in writing, along with the products or services, so that the user can save it and access it easily on any electronic device:

a. The company’s address so that the user may send possible complaints.

b. The conditions and how the user can exercise his or her right of withdrawal, and clear information related to the exclusion from the right of withdrawal.

c. The information regarding the after-sales guarantee and further services available.

d. See Article 4 paragraph 3 unless the company owner has already sent the information before finalizing the deal

e. the regulatory requirements to rescind a contract and terminate an agreement if this has a lasting period of one year or more, or if it has an indefinite duration.

In the case of a recurring transaction the clause “e” above is only applicable at the first delivery.

Article 6- Right of withdrawal

Products delivery:

After the purchase of the products, the user has the right to terminate the agreement within 14 days without having to give any further explanation. The period of 14 days starts when the user or a person on his or her behalf who has been notified to the company owner receives the product. During the period in which the user may exercise the right of withdrawal, the user has to handle the product and package with care. The user can open or use the product only if he wishes to keep it. If the user wants to exercise his or her right of withdrawal he must send the product back to the company owner with all its accessories and if reasonably possible in its original package in accordance with the clear instructions given by the company owner.

Service delivery:

The user may terminate the contract without giving further explanations during the first 14 days starting on the day in which the deal has been done. In order to exercise his or her right of withdrawal the user must follow the clear instructions given by the company owner in the offer or at the end of the delivery of the service.

Article 7 – Costs of the right of withdrawal

If the user exercises the right of withdrawal, he or she will have to pay only the shipping fee for the return of the package.

If the user has made a payment, the company owner must repay the amount as soon as possible and no later than 14 days after the withdrawal from the agreement or the return of the package.

Article 8 – Exclusion from the right of withdrawal

The company owner may exclude the user from the right of withdrawal as seen in article 2 and 3. The exclusion from the right of withdrawal can be applied only if the company owner has clearly stated it, before the deal has been closed. The exclusion from the right of withdrawal is possible only for the following products:

a. Laid out by the company owner in accordance with the user’s requirements.

b. products that are clearly personal in nature.

c. Products which can’t be returned because of their nature.

d. Products that can be easily ruined or age quickly.

e. Products that have a price that changes within the financial market and on which the company owner has no influence.

f. Individual newspapers and magazines

g. Products that can’t be proven to have been sent by shop.ghostfarmseeds.com

Article 9- Prices

During the period of validity mentioned in the offer, the price of the products mustn’t rise, unless the price is subject to changes because of further taxes such as VAT. However, the company owner can offer products and services with variable prices when these are subject to the financial market’s fluctuations and when the owner has no influence on the price of the products. The reliance on the market’s fluctuations and the fact that the prices for these products are target prices will be mentioned in the specific offer. Price increases within 3 months of the conclusion of the deal are permitted only if they are the result of provisions or legal regulations. The price can increase within 3 months of the conclusion of the deal only if the company owner has clearly stated it and:

a. it is the result of dispositions or legal regulations.

b. The user has the possibility of terminating the contract tarting from the day in which the price increases.

The prices specified in each offer include VAT.

Article 10- Conformity and guarantee

The company owner ensures that the products and services live up to the user’s expectations. Ensures the requirements solidity and usefulness of the product and ensures the legal dispositions or government dispositions on the given date. If agreed the company owner may also ensure that the product can be used for other purposes different from its normal use.

The guarantee offered by the company owner, manufacturer or importer does not alter the rights and complaints that the user may exercise against the company owner.

Article 11 – Delivery and performance

The company owner must observe with maximum care the receiving and performance of the orders of products and also when assessing the requests for specific services.

The address given by the user to the company owner is considered to be the shipping address. Taking into consideration what is stated in article 4 of general terms and conditions, the company owner must perform the delivery of the accepted orders quickly, within and no later than 30 days, unless there is an agreement in place for a longer period of time. If the delivery is late ,can’t be performed or can only be partially performed , the user must be informed within and no later than 30 from the moment the order has been accepted. In this case then user has the right to withdraw from the agreement free of extra fees and has the right to a refund. If this is the case the company owner must refund the amount that the user has paid as soon as possible and no later than 30 days from the end of the agreement. If the delivery of a product results impossible, the company owner has to make available a replacement product. Before performing the delivery the user must be clearly informed that a replacement product will be delivered. The right 0f withdrawal cannot be exercised on a replacement product. The shipping costs for the return of a replacement product shall be borne by the company owner.

The risk of damaging or loosing the product shall be borne by the company owner until the product has been delivered to the user or a person on his or her behalf which has been made known to the company owner, unless a different agreement is in place between the parts. If the user receives a damaged product he must inform the company owner within 3 days of receiving the product.

Article 12- Recurring transactions: duration, termination and extension.

Termination

The user may terminate at any moment, a contract that is valid for an indefinite period of time and which stretches in time in order to deliver products and services ( electricity included) regularly, though the user must respect the rules of notification of a month and not beyond that. The user can terminate at any moment, and respecting the rules of notification of a month and not beyond that, the agreement for a definite period of time which stretches in time in order to deliver a product or service ( electricity included) regularly.

Taking into consideration the agreements mentioned in the paragraph above the user can:

Terminate at any moment, without restrictions, in a certain period or during a certain period.

Terminate in the same way the have been concluded.

Terminate at any moment with the same notice that the company owner has obtained for himself.

Extension

A contract that has been started for a definite period of time and which stretches in time in order to deliver products and services ( including electricity) regularly may not be extended or renewed for a fixed duration.

However, a contract that has been started and is valid for a definite period of time and includes the delivery of daily magazines, weekly magazines can be extended automatically for a specific period of time of three months. If the user wants to terminate this contract he must inform the company owner with a month’s notice.

An agreement started and valid for a definite period of time and which stretches in time in order to deliver products and services regularly, could be extended automatically for an indefinite period or the user, at any moment can terminate the contract with a notice of at least a month and a notification period of at least 3 months if the agreement includes the regular delivery, yet less of once a month, of daily magazines, weekly magazines and other magazines. A contract which has been started and valid for a definite period of time which includes the regular delivery of daily magazines, weekly magazines and other magazines ( trial and initial subscription) won’t be automatically extended and will end automatically at the end of the trial period or initial subscription.

Duration

If a contract has a duration of over a year. The user, after a year, may terminate the contract at any moment with a notice of at least one month unless there are reasonable motives to oppose a premature ending.

Article 13 – Payments

The amount the user has to pay for a specific product must be paid within 7 days after the period in which the user may exercise the right to retract as seen in Article 6 paragraph 1, unless other agreements between the parts are in place. In the case of an agreement in which a service is provided, the right to retract period starts after the user has received confirmation of the agreement.

When products are sold to the users, a payment in advance of over 50% must never be negotiated according to the terms and conditions. When a payment in advance is agreed, the user cannot exercise any right regarding the performance of the order or services before the agreed payment has been made.

The user has the duty to inform the company owner regarding inaccuracies in payment details.

In case of non payment by the user, the company owner has the right, subject obviously to legal restrictions, to charge the reasonable costs which are shown beforehand to the user

Article 14 – Complaints

The company owner has a an adequately advertised complaint procedure and manages complaints in line with this procedure.

Any complaint regarding contracts must be described clearly and comprehensively and in timely fashion in order to send them to the company owner after having noticed a defect in the product. The complaints sent to the company owner will receive an answer within 14 days from having received the complaint. If a complaint has a longer processing time, the company owner will answer within 14 days and will inform the user on when a more detailed answer will be sent.

If a complaint can’t be solved by mutual agreement, a dispute regarding the solution of the complaint will follow.

Article 15 – Disputes

Italian laws are applied only to the agreements between the company owner and customers, for any other circumstance these terms and conditions are valid.

Article 16- Different and additional provisions

These different and additional provisions, compared to the terms and conditions, must not be the result of the customer’s prejudice and must be written down so that the customer may save them and access them on a durable medium.

Copyright

The content of the website GhostFarmSeeds.com and all its domains are protected by international copyright laws. The property belongs exclusively to GHOST FARM di Frosini Alberto & C. s.a.s. and trademarks.

Under no circumstance the content of the website can be taken, used, modified, edited, exploited, transferred or reproduced without the written consent of GHOST FARM di Frosini Alberto & C. s.a.s. Whoever violates these terms can be subject to legal proceedings.